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**Title: Title Rep vs. Closer: Understanding the Key Differences (And Why It Matters for Real Estate Agents)

  • Writer: Jerad Larkin
    Jerad Larkin
  • 2 days ago
  • 4 min read

When you're a real estate professional, your relationships with your "title team" can make or break your transactions. But often, I find that many agents, investors, and even mortgage pros don't fully understand the distinct roles within a title company — especially the difference between a Title Rep and a Closer.


If you've ever wondered, "Who should I reach out to for support?" or "Why does my Title Rep keep introducing me to different escrow officers?", you're not alone. Let's break it down in a way that's clear, actionable, and helpful to your business.



What Is a Title Rep?

A Title Rep (also called a Title Insurance Sales Representative or Account Executive) is a business development professional. My main role at Chicago Title — and what you can expect from any great Title Rep — is to be out in the field, building relationships with real estate agents, investors, mortgage professionals, and anyone involved in real estate transactions.


I’m not tied to a desk closing deals. Instead, my "day-to-day" looks more like:

  • Meeting with agents to offer marketing support

  • Sharing new tools and resources

  • Teaching classes on real estate marketing, technology, and title insurance

  • Hosting events, panels, and workshops to build community

  • Being a go-to resource for questions and strategy


My ultimate goal? To add value to your business and be an extension of your team.


What Is a Closer (or Escrow Officer)?

Now, contrast that with a Closer or Escrow Officer. Their role is much more focused on the transaction itself. They are the ones who:

  • Open escrow

  • Coordinate document signing

  • Review contracts and disclosures

  • Communicate with lenders, agents, and buyers/sellers

  • Manage title clearances

  • Disburse funds

  • Handle all the fine details that get the deal across the finish line


Closers are typically in the office, answering emails and phone calls, ensuring that all the paperwork and legal requirements for a smooth closing are handled.

Think of the Closer as the "engine room" of the operation: critical, precise, and deadline-driven.


Why Is This Distinction So Important?

You might be thinking, "Okay, cool — but why should I care?"

Here's why understanding the difference matters for your business:


1. You Know Who to Call for What

If you need a net sheet, have a question about a document, or something is urgent on a file — call your Closer. They are deep in the trenches with your transaction.

If you want help with:

  • Farming strategies

  • Hosting an event

  • Access to marketing tools

  • CE classes

  • Business development ideas

  • General title support for your growth


…then call me, your Title Rep.


2. You Get the Right Personality Match

Part of my job is to match you with the right Closer — not just someone who’s good at paperwork, but someone who matches your style and communication needs.


Are you laid back? Type A? Need constant updates? Prefer texting over email?

I take all of that into account when helping build your title team.


3. You Have an Extended Support Team

When you work with a strong Title Rep/Closer combo, you don’t just have a vendor — you have partners who can make your life easier.

  • You stay ahead of problems

  • You have marketing support that helps you grow

  • You have a reliable partner during transactions


That’s how you scale your business sustainably.


How a Title Rep Adds Value Beyond the Transaction

Here's where many agents leave money (and opportunities) on the table: leveraging their Title Rep for more than just closing deals.

Here’s how I personally help real estate professionals win:


1. Marketing Strategy

I don't just close deals; I help you generate more deals.

From:

  • Social media strategy

  • Google Business Profile optimization

  • Video marketing workshops

  • Open house checklists

  • Client appreciation event ideas

…I'm constantly providing actionable marketing resources.


2. Technology & Tools

There's a flood of real estate tech out there — some great, some not so much.

I help agents navigate tools like:

  • Boomerang Direct Mail

  • Revaluate (predictive analytics for movers)

  • AI content creation tools

  • CRM optimization strategies


And I make sure you’re leveraging these tools the right way.


3. Education and Classes

I regularly host or co-host classes on topics like:

  • Real Estate AI Tools

  • Branding for Agents

  • Google Reviews Masterclasses

  • Farming Mastery Workshops


Helping you stay sharp, informed, and ahead of the market.


4. Networking and Community Building

We’re stronger together. I create spaces for agents to:

  • Network

  • Learn from each other

  • Build referral relationships


This is bigger than one transaction — it’s about building a career.


FAQs About Title Reps and Closers

Q: Can a Title Rep help with escrow issues? A: While I can help escalate or get you in touch with the right person, anything inside an active transaction (like funding, documents, or title clearances) will be handled directly by your Closer.


Q: Can I choose my Closer? A: Absolutely — and you should! I help match you based on your needs, but you can always request a specific Closer if you prefer.


Q: How do Title Reps get paid? A: Title Reps are typically salaried employees with bonus structures based on business development and client relationships. We don’t make a commission per file like agents do.


Q: How early should I involve a Title Rep? A: Ideally, before you need one! Having your title team lined up early helps you move faster when deals start coming together.


Final Thoughts: Building the Right Title Team

At the end of the day, real estate is a relationship business. When you have a trusted Title Rep and a rockstar Closer in your corner, you have a serious competitive edge.


It’s not just about getting deals closed — it’s about having the support system to help you grow, navigate challenges, and build a thriving business for years to come.

If you're a real estate professional in Denver (or surrounding areas), and you're looking for a partner who does more than just "get the paperwork done," let's connect.


Questions? Contact:

📞 Phone: 303.630.9430

🔗 Website: MileHighTitleGuy.com


Want more real estate tips, marketing strategies, and title insurance insights? Subscribe to the Mile High Title Guy newsletter and stay ahead of the game!

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